Return & Refund Policy
At TapScanReviews, we are committed to providing quality products and excellent customer service. If you are not fully satisfied with your purchase, we offer a simple and hassle-free return process.
7 Days
Window for returns after purchase.
14 Days
Refund processing time after receiving products.
£0 Fees
Absolutely zero restocking fees.
1. Returns & Refunds Overview
We aim to ensure every customer is satisfied with their purchase. If you are not completely happy with your order, our support team will assist you through the return and refund process.
2. Return Period
Returns are accepted within 7 days from the purchase date. Unfortunately, returns requested after this period cannot be accepted.
3. Eligibility for Returns
Items must be unused, undamaged, and returned in their original packaging and condition to qualify for a refund.
4. Return Process
To start a return, contact our support team with your order number and reason for return. We will provide return instructions and approval.
5. Customer Responsibility
Customers are responsible for return shipping costs. We recommend using a tracked shipping service and insurance for protection.
6. Inspection & Refund
Once your returned item is received and inspected, approved refunds will be issued to your original payment method within 5 working days.
7. Exchanges
We do not offer direct exchanges. To receive a different item, please return your original order and place a new order separately.
8. Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of receiving the item for a replacement or refund.
9. Late or Missing Refunds
If your refund has not appeared within the expected timeframe, please contact your bank or card provider first before reaching out.
10. Contact Us
If you have any questions regarding our Return & Refund Policy, please contact our support team at info@tapscanreviews.ca
Thank you for choosing TapScanReviews. We truly value your business and strive to ensure your satisfaction with all our products and services.